Insurance FAQ: Answers to Your Common Questions
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1. What is our role?
We act as an intermediary between you and insurance companies, helping you find the right insurance coverage tailored to your needs.
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2. Why should I use CFS instead of buying insurance directly from a company?
Insurance brokers provide access to a wide range of insurance options, unbiased advice, and personalized service to ensure you get the best coverage at competitive rates.
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3. What types of insurance can I get through CFS?
We can assist with various types of insurance, including auto, home, life, retirement planning, investment planning, business, and more.
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4. How can CFS help me save money on insurance premiums?
Insurance brokers can compare quotes from multiple insurers to find the most cost-effective coverage for your specific needs and negotiate on your behalf for competitive rates.
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5. Is my personal information safe when working with CFS?
Yes, CFS is regulated and adhere to POPIA and have strict privacy policies and follow data protection regulations to ensure the security of your personal information.
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6. What should I do if I need to make a claim on my insurance policy?
Contact us as soon as possible, and we will guide you through the claims process, helping you gather necessary documents and information.
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7. How often should I review my insurance coverage with my advisor?
It’s recommended to review your insurance coverage annually or when major life changes occur, such as marriage, having children, or buying a new home or car.
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8. What happens if I’m dissatisfied with my insurance coverage or claim settlement?
If you have concerns or complaints, discuss them with your advisor. They can assist you in resolving issues and may advocate on your behalf with the insurer.
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9. What information do I need to provide when working with CFS?
We will require information about your personal circumstances, assets, and insurance needs. Be prepared to provide details about your coverage preferences and budget.